Frequently Asked Questions
Q. Do I need a permit to park at KSU?
A. Yes, all students, faculty and staff must have a permit to park in any KSU parking area, including off-site shuttle lots. KSU allows one vehicle per permit to be on campus at a time. If two vehicles are on campus at the same time, both vehicles will be considered in violation, and both will receive a citation. Visitors and anyone who does not have a parking permit must utilize a visitor parking area and pay at the pay-per-plate station in that lot.
Q. Can I purchase a permit for a single semester?A. Yes. If you only plan to attend classes for a sinlge semester, then we recommend that you select a single semester permit. Your Banner account will be charged the amount associated with the parking permit you select for one semester only. It’s important to note that your permit will not renew. If you return to campus for the next semester, you will need to pick a new permit from the parking areas available for that semester.
Q. Do I need to make a parking selection each semester?
A. No. Students may choose to select a permit that is valid for one academic year (fall, spring and summer semesters) and expires on July 31. The full value of the permit (cost per semester x 3 semesters) will be charged to your Banner account when the permit becomes active on August 1. Permit rates do not include the mandatory parking infrastructure fee, which is $93 per semester.
Q. How much does a parking permit cost?A. Please visit the Permit Options & Pricing page to view the parking permit options available and the cost associated with each permit.
Q. How do I know which spaces are for faculty/staff in the decks and lots shared with students?A. Faculty/staff parking spaces are marked with a green stripe painted on the pavement. Students may not park in spaces or lots designated for faculty/staff at any time. Faculty and staff are not permitted to park in student parking spaces except when the campus is in Flex Parking. View the maps of the Kennesaw and Marietta campuses for areas with designated faculty/staff parking.
Q. Where do I pick up my parking permit?A. There is no physical parking permit. Your vehicle’s license plate will serve as your virtual parking permit; therefore, once you have selected a permit, you also need to add the license plate information for any vehicle that you plan to drive to campus. You may link up to five vehicles that you own or operate to this permit, but only one car may be parked on campus at a time and vehicles may not be linked to more than one permit. If two vehicles are on campus at the same time, both vehicles will be considered in violation, and both will receive a citation. Note that by adding a vehicle to your account, you are claiming responsibility for any citations received by the vehicle while it is on campus. Should you wish to remove a vehicle from your account, you will need to provide appropriate documentation for that vehicle.Visit the Getting a Permit page for instructions on purchasing a virtual parking permit.
Q. How do I know where to park?
Q. Can I exchange my parking permit?
A. While you may exchange your parking permit, you are doing so at the risk of losing not only your current parking selection but also the one you hope to get. To exchange your permit, you must return your current permit by visiting parkingportal.kennesaw.edu, clicking on your permit number and then clicking on "Return Permit." You may then select a new virtual parking permit from the available parking areas shown. Be aware that you permanently relinquish your permit for your current parking area when you click “Return Permit.” This area, and any showing previously, may not be available by the time you complete the return process and go to make your selection for a new parking area.
Q. Do I need to display a Faculty/Staff decal?A. Faculty/staff parking decals are no longer issued—your vehicle is registered to your permit through its license plate number. Please log in to parkingportal.kennesaw.edu to select a permit add vehicles that you currently drive to campus to your account. KSU allows one vehicle per permit to be on campus at a time. If two vehicles are on campus at the same time, both vehicles will be considered in violation, and both will receive a citation. Also, vehicles may not be linked to more than one permit.
Q. What are the hours of parking enforcement?A. Parking rules and regulations are enforced 24 hours a day, seven days a week. All employees and students must have a parking permit to park on the Kennesaw or Marietta Campus. Visitors and anyone who does not have a parking permit must utilize a visitor parking area and pay at the pay-per-plate station in that lot.
Flex Parking Hours
KSU students and employees with any valid KSU parking permit can utilize any available commuter parking areas on campus during the following hours for the fall, spring and summer semesters. Flex Parking may also be in effect during holidays and off-peak times. These instances will be communicated to permit holders as they occur.
- Monday – Thursday, 5:00 PM – 7:00 AM
- Friday at 5:00 PM to Monday at 7:00 AM
Commuter parking areas include:
West Parking Area
East Parking Area
Central Parking Area
Town Point Economy
Residential lots, designated Faculty/Staff spaces and lots, and visitor parking areas are not included in the Flex Parking program. A valid KSU parking permit is still required during Flex Parking hours.
Q. Do motorcycles need a parking permit?
A. Motorcycles do not need a parking permit. However, motorcycle owners must register their vehicle information at parkingportal.kennesaw.edu for safety and security purposes. Motorcycle parking is available on campus in areas marked for "Motorcycle Parking Only."
Motorcycles MAY NOT park in any regular vehicle parking space. Parking in a regular parking space will result in a citation.
Q. How do I pay for my parking tickets/citations?
A. Visit parkingportal.kennesaw.edu to pay all parking citation fines and to review or appeal parking citations.
Q. What if I obtain a new vehicle or drive more than one car to campus?
A. If you obtain a new vehicle or drive more than one vehicle to campus, you will need to update your vehicle information at parkingportal.kennesaw.edu. Your vehicle’s license plate will serve as your virtual parking permit; therefore, once you have selected a permit, you also need to add the license plate information for any vehicle that you plan to drive to campus. You may link up to five vehicles that you own or operate to this permit, but only one car may be parked on campus at a time and vehicles may not be linked to more than one permit. If two vehicles are on campus at the same time, both vehicles will be considered in violation, and both will receive a citation. Note that by adding a vehicle to your account, you are claiming responsibility for any citations received by the vehicle while it is on campus. Should you wish to remove a vehicle from your account, you will need to provide appropriate documentation for that vehicle.
Q. What if I am driving a rental car or using another vehicle temporarily?A. Please visit the Talon One Service Center on the Kennesaw or Marietta Campus to register and obtain a Temporary Permit.
Q. How do I remove a vehicle from my account?
A. 1. Log in to parkingportal.kennesaw.edu and click on the "Vehicles" tab located at the top of the screen to view the list of vehicles linked to your account.
2. Next, click on the license plate information for the vehicle that you wish to remove, and a delete option will appear underneath the vehicle information.
3. Once you click the delete option, a prompt will appear asking if you are sure you would like to delete the selected vehicle. Click "ok" to remove the vehicle.
4. Be advised that if a vehicle has outstanding citations linked to it, you will be unable to delete the vehicle from your account until the citations are settled. A disclaimer stating, "This vehicle has outstanding citations and cannot be deleted from your account," will appear at the top of the vehicle screen.
Q. Are vehicles parked at the off-site Shuttle Lots subject to citations?A. Yes.
Q. Is security provided at the off-site Shuttle Lots?
The free LiveSafe app provides students, faculty and staff with a direct connection to campus police so that everyone can easily communicate all their safety needs. Its easy-to-use features help you stay safe every day and enable us to provide better protection for you.
Make a Difference: See something of concern? With a few taps, send picture, video and text info to campus police. The tips you send can even be anonymous!
Steps to Download LiveSafe
Search for and download “LiveSafe” for free from the App Store or Google Play. Open LiveSafe and enter in your email address or tap “Connect Using Facebook.”
- Verify your email address
You will be sent a verification email. Go to your email inbox to verify your LiveSafe account. Then tap “Open” on the next screen of the app. Create a password and fill in your name. Tap Next.
- Select your organization
Search for "Kennesaw State University" to select it as your organization. You will see the KSU logo at the top of the home screen of the app once you are connected.
- Bonus Points: Add to your profile
Complete your profile by tapping the left menu icon. Tap “Settings” then “Profile”. Enter in your mobile phone number so that you can better connect with University Police in an emergency.
Q. What does it cost to ride the Big Owl Bus?A. All students pay a mandatory $58 transportation fee, which allows students unlimited Big Owl Bus rides.
Q. Are the shuttles handicap accessible?A. Yes. All shuttles are ADA compliant and equipped with a ramp and restraining harnesses for handicap accessibility.
Q. What are the clearance heights in the parking decks on campus?A. For those individuals who may have high-profile vehicles in terms of height, below are the clearance heights for the parking decks on the KSU campuses. If you are unsure whether your vehicle will clear these areas, please park in an alternate lot within your permitted parking area to avoid damage to your vehicle and/or decks and blocking the deck entrances. Clearance heights are clearly marked on ALL deck entrances. Please make sure your vehicle will have sufficient clearance prior to entering any deck.
IMPORTANT: KSU is not responsible for damage incurred to vehicles caused by entering a deck with insufficient clearance. The vehicle owner may be responsible for any damage done to the physical deck structure if caused by a vehicle attempting to enter a deck with insufficient height clearance for that vehicle.
Parking Deck Clearance Chart
CentralKennesaw8 ft. 0 in.
EastKennesaw7 ft. 2 in.
NorthKennesaw6 ft. 8 in.
WestKennesaw7 ft. 2 in.
Deck P60Marietta8 ft. 2 in.
Big Owl Bus FAQ
Q. How does riding the Big Owl Bus work?
A. The Big Owl Bus system is made up of 22 vehicles and 11 routes. These routes serve the major activity points on both campuses and five student housing complexes surrounding the Kennesaw Campus. The service also provides shopping routes on each campus on Friday and Saturday.
In order to utilize the service most effectively, we recommend planning your trip using the schedules and route maps provided on our website. You can also visit the Big Owl Bus Live Tracker to view the buses and routes in real time and receive service updates.
Understand that the Big Owl Bus driver is only authorized to travel along their designated route and stop at Big Owl Bus stops.
Q. What are the rules for eating and drinking on the Big Owl Bus?
A. Eating and drinking on the Big Owl Bus is prohibited. However, feel free to carry food in closed containers and drink beverages in resealable plastic containers.
Q. Can I listen to music or talk on the phone on the Big Owl Bus?
A. Out of respect for other riders on the bus, we ask that you refrain from talking on the phone or listening to music so that others can hear. When listening to music or watching videos, please keep the volume low and always wear headphones.
Q. I've lost something on the Big Owl Bus. What do I do?
A. Items left on the Big Owl Bus or found in parking lots are collected at the end of each day and taken to the lost and found, which is located in the Office of Student Life in the James V. Carmichael Student Center on the Kennesaw Campus, and the Welcome Desk at the Joe Mack Wilson Student Center on Marietta Campus.